Tel: (305) 358-7455
45 NE 16th St Miami, FL 33132
TERMS & CONDITIONS
At High Seas Trading Co. we strive to provide only the best, from customer service, to products, to technical support we aim to excel. Our team works hard to engage and maintain long and trustworthy relationships with our customers around the globe because for us this is the right way of doing business.
We adhere to professional, ethical and transparent business practices and we treat our customers with integrity, respect and honesty above all. With this in mind, we have developed our terms and conditions, which must be respected at all times to guarantee successful and seamless business transactions with our company. These terms are subject to regular changes and revisions, and our customers are responsible for maintaining up to date and adhering to the current terms or to any and all modifications. Terms and conditions include but are not limited to:
Product quotation terms:
Note: Available for release within 24 to 48 hours ARO, then must allow additional time for transportation. Inventory Changes Daily. All material is subject to current availability
Purchase orders will be accepted as follows:
All shipment dates are considered estimates and are not guaranteed. All products will be tendered and shipped F.O.B. Manufacturer's plant or warehouse and may be tendered for delivery in multiple shipments.
The Department of Transportation (DOT) requires that all packages containing Hazardous Materials be handled in accordance to The Department of Transportation (D.O.T) requirements. Hazardous Materials cannot be mixed, therefore if you order two different items marked with “Hazardous Material Shipping”, they will be shipped in two separate packages with the required Hazmat documentation. Charges do not include HAZMAT PACKAGING and SHIPPING surcharges for this item. Additional HAZMAT charges will be invoiced at cost.
For questions please contact our offices and speak with one of our members at (305) 358-7455.
Upon review of purchaser's credit, we reserve the right to accept any of the following terms:
Return policy terms:
All returns/replacements require a Return Merchandise Authorization (RMA). To request a RMA, please contact our support team at 305-358-7455 at the Miami Office location. There is a 25% restocking fee for all unused equipment and if a special order is cancelled.
Customers may return unopened equipment and in its original condition for a refund within 20 days of the order ship date. (If you discover that the item is defective after the package is opened, we will send you a replacement. Refund will be of the item purchase price, excluding shipping & handling.
**** We will not accept requests for a Return Merchandise Authorization (RMA) for any reason other than the above listed.
CREWSAVER • DRÄGER • JOTRON • RESTEC NORWAY • EVERSAFE • GLORIA • AMEREX • AUTRONICA FIRE & SECURITY • KIDDE FIRE SYSTEM • HEIEN LARSEN • ULTRA-FOG DACON RESCUE SYSTEMS • STEARNS • COSALT • DSB • RFD • SCOTT • MSA • LADAC/DEFA CHARGERS • JASON’S CRADLE • PAINS-WESSEX & COMET • SURVITEC